Sprinklr, Inc. Class A Common Stock (CXM)

Frequently Asked Questions About Sprinklr, Inc. Class A Common Stock (CXM)

Are there any notable partnerships Sprinklr has established?

Yes, Sprinklr has established notable partnerships with various technology providers, such as Adobe, Salesforce, and Microsoft. These collaborations enhance Sprinklr's platform by integrating additional functionalities, enabling businesses to leverage combined insights for better customer experience management.

How does Sprinklr contribute to corporate social responsibility?

Sprinklr contributes to corporate social responsibility (CSR) by promoting ethical business practices, environmental sustainability, and community engagement. The company encourages its employees to participate in local initiatives and charitable activities, fostering a culture of giving back to society.

How does Sprinklr handle data privacy?

Sprinklr prioritizes data privacy by ensuring compliance with various regulations such as GDPR and CCPA. They implement strong data protection measures, including encryption and secure access controls, to safeguard customer data while providing clients with tools to manage and analyze data responsibly.

How does Sprinklr measure success?

Sprinklr measures success through various key performance indicators (KPIs), including customer satisfaction metrics, client retention rates, and overall revenue growth. The company also evaluates the efficacy of its platform by analyzing customer engagement statistics and business outcomes achieved through its solutions.

How does Sprinklr support customer engagement?

Sprinklr supports customer engagement through a range of tools and features that facilitate real-time interactions, analytics, and feedback collection. This includes capabilities for social media monitoring, customer support automation, and audience targeting to ensure businesses can engage with their customers effectively.

How many employees does Sprinklr have?

As of October 2023, Sprinklr has over 2,500 employees worldwide. The diverse team includes professionals from various disciplines such as engineering, design, sales, and customer support, all committed to advancing customer experience management.

Is Sprinklr publicly traded?

Yes, Sprinklr is publicly traded on the New York Stock Exchange under the ticker symbol CXM. It completed its initial public offering (IPO) in December 2021, providing it with capital to further its growth and expansion strategy.

What are Sprinklr's core values?

Sprinklr's core values include transparency, ownership, respect, and innovation. These values guide the company's culture and decision-making processes, fostering an environment where employees can thrive and contribute effectively to customer success.

What does Sprinklr, Inc. do?

Sprinklr, Inc. is a SaaS company that provides a unified platform for managing customer experience across various social media channels and digital platforms. Its solutions help businesses streamline their marketing, advertising, research, and customer support efforts by leveraging data and analytics to improve engagement and brand loyalty.

What growth opportunities does Sprinklr identify for the future?

Sprinklr identifies growth opportunities in expanding its customer base, particularly among medium-sized enterprises and international markets. The company also focuses on enhancing its offerings in artificial intelligence and machine learning to provide more sophisticated solutions that meet evolving customer expectations.

What industries benefit from Sprinklr's services?

Sprinklr's services benefit a wide range of industries, including retail, technology, consumer goods, financial services, travel and hospitality, and entertainment. Each of these sectors can utilize Sprinklr’s tools to enhance customer engagement, understand customer insights, and streamline marketing operations.

What is Sprinklr's approach to innovation?

Sprinklr's approach to innovation involves continuous investment in research and development to enhance its platform’s capabilities. The company actively seeks feedback from clients and industry experts, integrating user insights into its product roadmap to stay ahead in the dynamic landscape of customer experience management.

What is Sprinklr's mission?

Sprinklr's mission is to provide every organization with the ability to deliver authentic customer experiences. They aim to bring together the disparate elements of customer engagement to enable brands to connect more meaningfully with their customers.

What is the Sprinklr platform made up of?

The Sprinklr platform is composed of several integrated solutions that encompass social media management, content marketing, customer engagement, social advertising, and social listening. These components are designed to work together seamlessly to provide a comprehensive customer experience management framework.

What recent developments have occurred at Sprinklr?

Recent developments at Sprinklr include various updates and enhancements to its platform features, such as advanced artificial intelligence capabilities and improved analytics tools. Additionally, the company regularly announces partnerships and integrations that expand its ecosystem and improve client offerings.

What sets Sprinklr apart from its competitors?

Sprinklr differentiates itself from competitors through its unified customer experience management approach, offering a single platform that integrates multiple functionalities. This holistic view allows businesses to see customer interactions across various touchpoints, enabling cohesive and informed decision-making.

What type of clients does Sprinklr serve?

Sprinklr serves a variety of clients, including large enterprises and global brands across various industries such as retail, technology, finance, and healthcare. Its clientele includes prominent names like Microsoft, Nike, and McDonald's, leveraging its platform to enhance customer experience.

When was Sprinklr founded?

Sprinklr was founded in 2010 by Rohit Gupta, who aimed to create a comprehensive solution for managing customer interactions across social media and other digital touchpoints. The company quickly gained traction and has continued to evolve its offerings to meet the growing needs of enterprises.

Where is Sprinklr headquartered?

Sprinklr is headquartered in New York City, which serves as a strategic location for the company to engage with its diverse client base and foster relationships in the heart of the business world, as well as being close to many leading brands and agencies.

What is the current price of Sprinklr, Inc. Class A Common Stock?

The current price of Sprinklr, Inc. Class A Common Stock is 8.460

When was Sprinklr, Inc. Class A Common Stock last traded?

The last trade of Sprinklr, Inc. Class A Common Stock was at 7:00 pm EDT on April 2nd, 2025